1. Scope
ID Bolt Services S.R.L. (hereinafter “OOPETS”) is committed to respecting the privacy of visitors and users of its website, available at www.oopets.com (hereinafter, the “Website”).
This Privacy Policy is intended to inform users about the processing of personal data collected through the Website and its associated services, in accordance with the General Data Protection Regulation (EU Regulation 2016/679 — “GDPR”) and applicable Romanian and European legislation.
By using the Website and its services, the user accepts the terms of this Privacy Policy and agrees to the processing of their personal data as described herein.
2. Data Controller
The personal data collected through the Website are managed and controlled by:
ID Bolt Services S.R.L.
Registered Address: Str. Teilor 23, Miercurea Sibiului, Sibiu County, Romania
VAT ID: RO40902061
Contact Email: office@oopets.com
3. Data Collected
We may collect the following personal data:
- IP address
- Name
- Contact information, including email address
- Other information provided voluntarily for surveys, subscriptions, or offers.
With your permission, we may contact you via email to send updates, articles, offers, and information we believe may be of interest. You can unsubscribe at any time using the link provided at the bottom of each email.
Purposes of data collection:
We collect your data for the following purposes:
- Internal record keeping
- To improve our services and content
- To send promotional emails about new articles, offers, or other information
- To conduct market research and personalize the Website according to user interests
4. Unsubscribe
Users may unsubscribe from commercial communications at any time via the unsubscribe links included in our emails or by contacting us directly at office@oopets.com.
5. Confidentiality and Security
All personal data are processed with the utmost confidentiality. OOPETS implements appropriate technical and organizational security measures to prevent unauthorized access, alteration, loss, or processing of personal data.
However, no security system is completely invulnerable. OOPETS cannot guarantee that data will always remain fully secure under any circumstance beyond its control.
6. Third-Party Data
If a user provides personal data of third parties, they guarantee that they have obtained prior consent and informed such third parties of the terms of this Privacy Policy.
OOPETS reserves the right to request proof of such consent if necessary.
7. Minors
The Website is not intended for children under the age of 14. OOPETS does not knowingly collect data from minors without parental consent. If such data is provided, the user guarantees that proper parental or guardian consent has been obtained.
8. Data Accuracy
The user is responsible for the accuracy and truthfulness of the personal data provided and must keep this information updated.
9. User Rights
In accordance with the GDPR, users may exercise the following rights:
- Right of access
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise these rights, users may contact OOPETS by email at office@oopets.com.
10. Cookies
The Website uses cookies. Cookies are small data files generated on the user’s device that allow the Website to collect certain information related to browsing behavior.
Cookies do not provide personal information such as name or surname but associate browsing data to an anonymous user and device.
OOPETS uses cookies to:
- Optimize Website content
- Improve navigation experience
- Adapt services to user preferences
The user may disable cookies through their browser settings. However, disabling cookies may affect certain Website functionalities.
Third-party cookies:
The Website uses third-party cookies, including Google, to analyze user behavior and serve personalized ads. More information can be found at:
https://policies.google.com/technologies/partner-sites
11. Social Media Plugins
The Website may use social media plugins (e.g. Facebook, Instagram, YouTube, Pinterest, Twitter). The user should consult the privacy policies of these platforms to understand how personal data is processed when interacting with these plugins.
12. Anti-Spam Policy
OOPETS does not practice or tolerate unsolicited commercial emails (“spam”). Users may unsubscribe from communications at any time.
13. Data Processing and Retention
All personal data are stored on secure servers located within the European Union and are protected by specific security measures.
The legal basis for processing personal data is the user’s consent. We keep the necessary information to prove consent was obtained.
User profiles remain active while the account is maintained. Upon account deletion, data will be retained for up to 3 years for potential legal obligations.
Contributions (e.g. comments) will remain published but anonymized under “Deactivated User.”
Users also have the right to file a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) or any competent data protection authority.